Privacy Policy

Effective Date: 28 April 2026

1. Introduction

Welcome to The Celtic Apothecary. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website www.thecelticapothecary.co.uk, and interact with our services.

By accessing or using our website, you agree to the terms of this Privacy Policy. We are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We collect several types of information to provide and improve our services.

a. Personal Data

While using our website, you may voluntarily provide information that identifies you, such as:

  • Full name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information (processed securely via third-party payment processors)

b. Demographic Data

We may collect non-personally identifiable demographic details such as:

  • Age

  • Gender

  • Location (e.g., city, country)

  • Language preferences

This information helps us better understand our customer base and tailor content and offers accordingly.

c. Usage Data

We automatically collect data about how you interact with our website, including:

  • IP address

  • Browser type and version

  • Pages visited

  • Time and date of visit

  • Referring/exit pages

  • Device type and operating system

This data helps us analyze trends, administer the site, and improve user experience.

3. How We Use Your Information

We use the data we collect for the following purposes:

  • To fulfill orders and provide customer service

  • To personalize your experience on our site

  • To send marketing and promotional emails (with your consent)

  • To improve our website functionality and user experience

  • To comply with legal obligations

4. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Service Providers: e.g., payment processors, shipping companies, and analytics providers.

  • Legal Authorities: When required by law or to protect our rights.

  • Business Transfers: In the event of a merger, acquisition, or asset sale.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to track activity and store certain information. You can control the use of cookies through your browser settings.

6. Your Rights and Choices

Depending on your location, you may have rights including:

  • Access to your personal data

  • Correction or deletion of your data

  • Withdrawal of consent for marketing

  • Data portability

  • Complaint to a regulatory authority

To exercise these rights, contact us at: thecelticapothecary.business@gmail.com

7. Data Retention

We retain your data only as long as necessary to fulfill the purposes described in this policy, or as required by law.

8. Security

We implement appropriate security measures to protect your data. However, no method of transmission over the internet is 100% secure.

9. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

The Celtic Apothecary
15 Lon Cae Banc, Sketty, Swansea, Wales, UK, SA2 9EF
Email: thecelticapothecary.business@gmail.com
Phone: +44 7900 971946